Tyler, Texas ― Azalea Orthopedics is dedicated to patient satisfaction, having ranked in the 95th percentile as determined by the leader in health care performance improvement, Press Ganey Associates, Inc. in early 2013.
Azalea has made patient satisfaction a priority for its staff. A ranking in the 95th percentile means that the Azalea patients’ overall satisfaction was higher than 95% of the over 700 medical practices surveyed nationally.
Practices were analyzed based on their performance in a patient satisfaction survey, measuring data such as practice access, registration, nurse and care provider performance and overall ease of visit. Azalea scores were distinctly high in the nurses/assistants and care providers categories. Azalea also scored well in patient access, reflecting their mission for increased patient convenience by opening two new clinics in 2013.
“It was excellent – I could not ask for any better treatment. I thought it was very considerate of my doctor to schedule a procedure with another physician the same day I was in his office rather than me return on a different day. I will definitely be recommending Azalea,” says one satisfied patient after a visit to Azalea.
“We are thrilled to be recognized for our efforts to increase the patient experience and promote best practices,” says Dr. Kim Foreman. “Our wonderful nurses, assistants and doctors are constantly working to ensure Azalea patients are treated with the utmost level of care.”
About Azalea Orthopedics
Azalea Orthopedics, located in Tyler, East Texas, is a specialty care orthopedic center that boasts the combined efforts of more than a dozen orthopedic surgeons, physical medicine and rehabilitation doctors, and pain management physicians to provide comprehensive, thorough care for patients. Azalea’s specialties include general orthopedics, pediatric orthopedics, sports medicine, knee, foot, neck, back, hip, spine, and nerve pain. The Azalea team is driven by a dedication to improving patient care and accessibility.
If you would like more information or would like to schedule a media interview, call Leslie Fossey, Marketing Director at Azalea Orthopedics at (903) 939-7747.