Our billing department is here to serve you. If you have a question about a bill, need an estimate of a surgical procedure or need to set up payment options, please contact our billing team 833-258-4717. After dialing this number, you will be directed to the OrthoLoneStar billing number. We are a division of Ortholonestar, and they are the appropriate team to help you with your billing question. If you wish to directly pay a bill please click here to be directed to your patient portal account.
Your Security Is Our Priority
Rest assured, all of your health and financial information is protected by the most stringent administration, technical and physical safeguards. If you have any questions, just call 833-258-4717.
Billing
You have the option to pay a bill anytime, safely and securely through our patient portal. If you have questions concerning a bill or a payment, please call 833-258-4717.
Self Pay &
Financing Plans
We offer several convenient payment methods. Click here to access our secure Online Payment Portal. Qualified individuals can apply for 
or 
as a payment option.
If you have any questions, please discuss them with our staff. For more information or questions call 833-258-4717.
Policy Updates -
Credit Card on File & Cancellations
Credit Card on File
As of January 1, 2019, Azalea Orthopedics requires patients to provide a credit, debit or HSA card on file at the time of service. This will enable patients to conveniently address any remaining financial responsibility after insurance has processed billed charges. We are happy to answer any question you may have; feel free to click here to review the FAQs or call our billing department at 833-258-4717.
Cancellations
We understand that life happens, and occasionally you might miss a scheduled appointment for various reasons. When you miss an appointment without canceling, someone else who could have been seen in your place is delayed unnecessarily. If you are unable to keep your scheduled appointment, it is our policy that you must cancel and/or reschedule your appointment at least 24 hours PRIOR to your scheduled appointment time. Please click here to read for additional information. If you have questions please contact our billing department 833-258-4717.
