Rest assured, all of your health and financial information is protected by the most stringent administration, technical and physical safeguards. If you have any questions, just ask us!
Please click here to complete the medical records release form in its entirety. You may fax the completed form to (903)939-7761, drop it off in person or mail it to Azalea Orthopedics Attn: Medical Records 3414 Golden Rd. Tyler, TX 75701.
Please allow up to 48 hours to process your request. Contact us with any questions at (903) 939-7764.
Please make sure to go by the facility and bring a disc of any imaging that you had done to your visit. If this is not with you at the time of your visit, we may have to reschedule your appointment. We do have access to your imaging if it was done at: UT Health East Texas, Trinity Mother Frances, or Texas Spine & Joint. If it was done anywhere else, we cannot see them here. Thank you!
If you have not informed our office that your injury is a work-related injury, you need to contact us immediately! Call 903-939-7501 BEFORE YOUR SCHEDULED APPOINTMENT! Failure to do so will result in delay of your appointment.
Our Main Office location is split into three sections. The Main Level (left entrance) is located on the second floor adjacent to the Joint Reconstruction Center (right entrance). The Spine Center is located on the lower level of the building and is the only entrance that faces Paluxy Drive. You cannot access the upper levels from the Spine Center or vice versa. All spine & pain management doctors are located in the Spine Center, and all specialists are located on the main level. Before your visit, see your doctor’s page to ensure you arrive at the correct office.
As of January 1, 2019, Azalea Orthopedics requires patients to provide a credit, debit or HSA card on file at the time of service. This will enable patients to conveniently address any remaining financial responsibility after insurance has processed billed charges. We are happy to answer any question you may have; feel free to review the FAQs or call our billing department at 903-939-7777.